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Terms and Conditions - Office Interiors Wholesale Ltd

Order Placing

For those customers who do not have a trading account with us we accept payment with order by BACS, CHAPS, cheque or debit/credit card. We are happy to provide trading accounts to customers who complete a credit account application form which is subject to status. Written orders can be emailed to us, sent in the post or faxed. After any order is placed we will email an order acknowledgment to the customer who in turn must check it carefully and any discrepancies must be reported to Office Interiors Ltd prior to goods being dispatched.  

Delivery Charges

Delivery charges apply, please contact the sales office for further details. Delivery is to UK mainland only. Delivery outside UK mainland can be arranged please contact us for a quotation.

Installation Service

Installation service is available and carried out by our own in house trained fitters & porters. We will deliver to any floor, multiple locations. We remove and dispose of all the packaging materials when finished. Call us for a quotation. Any furniture and title of the goods remains with Office Interiors Wholesale Ltd until full payment in the form of cleared funds has been received.

Prices

All prices quotes are exclusive of VAT at the current rate. Payment options are credit & debit cards, cheques, BACS or CHAPS are all accepted. All credit card payments are subject to 3% surcharge, debit cards are not subject to any surcharge. All discrepancies or damages must be notified our web form within 3 days of delivery.

Guarantee

All products are covered by a minimum 12 month manufacturer's warranty. We reserve the right to repair or replace faulty goods at our discretion. Goods subjected to fair wear and tear are not covered. Goods that have been tampered with or subjected to inappropriate use are not covered. Office Interiors Wholesale Ltd accepts no liability for any consequential loss, damage, cost or expense occurred whatsoever which arise out of the use of goods supplied by us. Used office furniture is covered with a 30 day warranty.

Returns

All returns are accepted at the discretion of Office Interiors Wholesale Ltd and under certain circumstances we reserve the right to refuse returns. We reserve the right to charge for returned goods that have been ordered in error or are no longer required. Any ‘specials’ that have been made to order cannot be returned under any circumstances.

All deliveries should be checked by the customer promptly against the accompanying delivery note. If the goods are damaged or differ to the quantities or items on the delivery note then Office Interiors Wholesale Ltd must be notified within 48 hours of the delivery.
Delivery notes signed as unchecked, not checked etc are NOT acceptable!

Without prejudice to your statutory rights, goods may only be returned if they are unused, unassembled, in their original packaging and in a resalable condition. Goods to be returned will be collected by Office Interiors. We reserve the right to charge a minimum handling fee of 25% of the value of the goods (ex vat) for items returned when orders were placed in error or no longer required. This amount will be deducted from any credit note or refund given. Goods to be returned will be kept safe and secure until such time as they are collected by Office Interiors Ltd.

Changes/Corrections

Whilst we take the up most care to ensure that all information is accurate we reserve the right to change or correct any errors without prior notification.

Telephone: 0845 000 9000
Fax: 0845 500 9010
Email: send us via this form (to save us from the spammers!)
Post: Office Interiors Ltd, Eagle Mill, Dalton Lane, Keighley, BD21 4HT